Start new Application Monthly Payment Estimator MotoLease Knowledge Base Company Info Dealer Support

Privacy Policy

MOTO HOLDING, LLC PRIVACY POLICY EFFECTIVE 07/13/2020

This policy applies to the practices of Moto Holding, LLC (“MotoLease” or “We”) with respect to information it collects about you online on its websites including www.motolease.net.

WHAT INFORMATION DOES MOTOLEASE COLLECT?

I certify that the information provided in this Application is complete, correct and true to the best of my knowledge.

We collect Customer Information which includes name, address, income, social security number, credit card number, bank information, e-mail address, phone number, IP address, what Web site visitors come from, which pages are visited at this Web site, and information about online activities that are directly linked to them. We collect Customer Information if you visit our Web sites to register, apply for lease, purchase a product or inquire about our products and services.

MotoLease also uses cookies to help us identify you when you visit our Web sites. We also use cookies to keep track of which sections of our Web sites you visited and for how long in order to determine how to best communicate to you.

HOW DOES MOTOLEASE USE THE INFORMATION?

We use Customer Information for our everyday business purposes such as process transactions, verify and approve applications, maintain your account, respond to court orders and legal investigations or to report to credit bureaus. Your information can also be shared with our dealer partners, advisors, service providers for such purposes.

Customer Information is also used to complete transactions you initiate on our Web sites such as processing credit card or banking information.

We also use Customer Information to promote products and services offered by Us, our dealer partners, authorized operators, and business alliance companies.

We can also use your Customer Information to send you notifications, and marketing information regarding MotoLease and/or its partners by email, text or mail.

We can also use Customer Information to safeguard MotoLease against legal liability, engaging in debt collection, preventing fraud and complying with the law or inquiries from government regulatory agencies.

MotoLease may also share Customer Information in the form of aggregated, anonymous demographic information with any third party.

MotoLease may also share Customer Information with our dealer partners, authorized operators and business alliance companies for joint marketing programs, that is, to offer you products and services.

HOW CAN I LIMIT THE USE OF MY CUSTOMER INFORMATION?

You can request at any time in writing to cease the sharing of your Customer Information with non-affiliates for joint marketing efforts at:

Moto Holding, LLC
ATTN Joint Marketing Programs
5200 W Century Blvd. Ste 750
Los Angeles CA 90045.

Making such a request will not eliminate your Customer Information from the lists and database of Motolease, its affiliates, dealer partners, business alliance partners and service providers. You should contact those third parties directly to find out about their use of your Customer Information.

HOW WILL MOTOLEASE SAFEGUARD MY CUSTOMER INFORMATION?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We authorize our employees to get your information only when they need it to do their work, and we require companies that work for us to protect your information.

HOW CAN I ACCESS AND MODIFY MY CUSTOMER INFORMATION?

You can register online at https://myaccount.motolease.net if you have not already done so and log in to your account to make some changes to your profile. You can also contact our service center by email at support@motolease.net, by calling (833) 763-2460 or in writing at:

Moto Holding, LLC
ATTN Service Department
5200 W Century Blvd. Ste 750
Los Angeles CA 90045.

HOW DOES MOTOLEASE MODIFY ITS PRIVACY POLICY?

Changes to the Privacy Policy will be posted here. If our privacy practices extend the scope of our current privacy practices, we will use reasonable efforts to notify you and obtain consent from you or give an opportunity to opt-out when required by law in advance of those changes.

US PATRIOT ACT PROCEDURES AND NOTICE

Section 326 of the Uniting and Strengthening America by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism Act of 2001 (USA PATRIOT Act) and its implementing regulations (31 CFR 103.121) require us to:

  • Notify our customers of our US Patriot Act Procedures
    1. We deliver a written notice and include a notice on our Web site, announcing our practice of requesting information to verify the identities of our customers for purposes of the customer identification procedures required by the USA PATRIOT Act.
  • Verify the identity of any person applying for a lease, to the extent reasonable and practicable.
    1. We rely on the name, date of birth, residential address and taxpayer identification number provided by you.
    2. We may rely on documents such as government-issued identification evidencing nationality or residence and bearing a photograph and/or signature such as a driver’s license, an identification card or a passport.
  • Maintain records of the information used to verify the person's identity, including name, address, and other identifying information.
    1. We will preserve the information used for this procedure for at least five years from the date of lease termination.
  • Determine whether the person appears on any lists of known or suspected terrorists or terrorist organizations provided to the financial institution by any government agency.
    1. MotoLease compares the name of each borrower to any list of known or suspected terrorists or terrorist organizations issued by any federal government agency and designated as such by the Treasury Department in consultation with the federal functional regulators. We do this within 30 business days after the lease application.

If you have any questions on our Privacy Policy, please contact us by email at customerservice@motorcyclegroup.com, phone at (833) 763-2460 or mail at:

Moto Holding, LLC
ATTN: Legal & Compliance
10866 Wilshire Blvd., Ste. 800
Los Angeles, CA 90024.